Run your business
Every order, start to doorstep
One pipeline from paid to delivered, with refunds, cancellations and a tracking page your customer can follow.
Capabilities
Managing orders
A pipeline that reflects the work
Statuses follow how the order actually moves, and the ladder shown to the customer matches the type of order they placed.
Refunds and cancellations
Cancel an order and the refund and the carrier cancellation are handled together rather than remembered separately.
Tracking customers can follow
A public tracking page found by order number and email, so customers stop emailing to ask where things are.
Risk flagged, never blocked
Orders carry a risk score with the reasons behind it — advisory, so a real customer is never turned away automatically.
Getting started
Up and running
01
Order arrives
Paid orders are confirmed automatically.
02
Pick and pack
Print labels against the order.
03
Customer follows it
Tracking updates as the carrier scans.
Works with
Better together
Shipping & carriers
Labels and consignments.
Inventory
Stock moves as orders ship.
Checkout
Where orders come from.
FAQ
Questions
Can I refund part of an order?
Yes — refunds can be issued against the original order.
What happens to stock when I cancel?
Stock is returned as the cancellation is processed.